The Backbone of Hope: Zanmi Lasante’s Staff Amid Haiti’s Crisis

Over the past few years, violence in Haiti has escalated to unprecedented levels, with gang activity dominating large parts of Port-au-Prince and beyond. Communities are gripped by fear, as roadblocks, shootings, and kidnappings have become daily occurrences. This climate of insecurity has devastated institutions across the country, pushing the health system in many regions to the brink of collapse. Amid this turmoil, the staff of Zanmi Lasante stands firm, embodying the hope and resilience that keep essential healthcare services alive.

The Unsung Heroes

When people think of healthcare, their minds often go to doctors and nurses. While their contributions are invaluable, the work of administrative and support staff—those in the pharmacy, warehouse, garage, and logistics—often goes unnoticed. Yet, these individuals form the foundation that makes healthcare possible.

For Joseph G, a logistician and forklift operator who has worked at Zanmi Lasante for nine years, the challenges are deeply personal. “I live in a very dangerous area of Port-au-Prince,” he says. “At times, I have to cross roadblocks to come to work or leave my house while shootings are happening in the street. My family relies on me, so I find a way. I have to be an example for my children.”

Guerrier’s sacrifices extend beyond his commute. He has spent years building a home for his family, yet the ever-present risk of violence looms large. “At any moment, we might have to evacuate, leave everything behind, and not know where to go. The thought of sleeping in a friend’s house, in a school, or even on the streets is something I carry with me every day,” he shares.

The mental toll is immense. Joseph admits that at times, the stress feels unbearable. “It’s not just about me; it’s about my family and their safety. But then I remind myself: I’m not ill; I’m not bedridden in a hospital. I made a commitment to help those who are, those who need medicine, who need someone to help them. If not us, then who? This motivates me to keep going.”

Despite the weight of his responsibilities and the dangers he faces, Guerrier finds strength in knowing the impact of his work. “When I hear that we are helping those who are less fortunate than I am, it gives me the energy to continue. At my level, I bring my own contribution to the mission, and that gives me a sense of pride and purpose.”

Purpose in the Midst of Crisis

The widespread violence in Haiti doesn’t just threaten lives—it exacts a heavy psychological toll. Chronic stress, depression, and burnout are constant companions for ZL’s staff, many of whom face unimaginable challenges.

Work has become a refuge for Fabiola L, a pharmacist and ZL’s Warehouse Manager for 12 years. “Living in Haiti, especially in the capital, has become a nightmare,” she says. Her biggest fear is the daily commute to Santo (a suburb of Port-au-Price where the main ZL offices are located.) “Every time, I wonder if I will make it safely. The routes are always uncertain, and there’s no guarantee I’ll get home at the end of the day.”

Despite the risks, Fabiola finds solace in her team and their shared mission. “When I’m working, I forget everything else. My presence motivates my team; they know they’re not alone in this fight. I often remind them that they are the engine of this institution, and the lives of our patients depend on their dedication.”

The Heart of Zanmi Lasante

For both Joseph and Fabiola, the work they do is more than a job—it’s a calling. As Dr. Reginald Fils-Aimé, ZL’s Director of Strategic Planning, explains, “It’s the love for what I do and the pride it gives me to contribute to such a noble cause at a time when our country needs it most. That’s what keeps me going. We need our salaries to support our families, but many of us have other opportunities. We choose this because we believe in the mission.”

The staff of Zanmi Lasante continues to rise to the occasion despite extraordinary challenges. Whether treating patients, ensuring supplies reach facilities, or maintaining the vehicles that transport life-saving medicine, they know their work is vital to those they serve.

As Joseph puts it, “We stand strong. It’s not easy, but when I think about the people who rely on us, I know we can’t stop. Together, we make it possible for hope to survive in Haiti.”